1. General Terms & Conditions
Dhak77 (dhak77.app) is an online gaming and entertainment platform for players in Bangladesh. These Terms and Conditions ("Terms") form a legally binding agreement between dhak77 and its users. By visiting the website, creating an account, or using any of our services, you are agreeing to these Terms in full.
The dhak77 platform is designed purely for entertainment. We believe that fun should go hand in hand with responsibility, which is why our Terms and Conditions are built to ensure every member enjoys a safe, transparent, and fair gaming environment.
These Terms have been written in English for the convenience of our users in Bangladesh. In the event of any linguistic ambiguity, dhak77's interpretation shall be considered final.
2. Account Registration & Eligibility
To register an account and play on dhak77, the following conditions must all be met:
- You must be at least 18 years must be.
- You must be of sound mind and capable of making your own decisions.
- You are not registering from a country or territory where online gaming is prohibited by law.
- All information provided at the time of registration must be truthful, accurate, and complete.
- Each person only One Account can be created.
Verification Process (KYC)
Dhak77 reserves the right to verify your identity at any time. For large withdrawals or suspicious activity, we may request the following documents:
- Copy of National ID (NID) or passport
- Recent utility bill or bank statement (for address verification)
- Proof of payment method ownership (Mobile Banking/Nagad screenshot)
Withdrawals may be held pending until KYC verification is complete. This is done for your protection.
Account Security
Keep your account password and login details completely confidential. You are responsible for all activity that takes place on your account. If you believe your password has been compromised or your account has been accessed without authorisation, contact our support team immediately.
3. Deposit & Withdrawal Policy
Deposits on dhak77 can be made via Mobile Banking, Nagad, Rocket, and other approved payment methods. Compliance with the payment-related Terms and Conditions is mandatory for all members.
Deposit
- The minimum deposit amount may vary depending on the payment method.
- Deposits are typically credited to your account instantly.
- Depositing from a third-party account is strictly prohibited.
- Suspicious deposits may be placed on hold pending investigation.
Withdraw
- Full account verification (KYC) is required before a withdrawal can be processed.
- Withdrawals can only be made to the same payment method used for the original deposit.
- Standard processing time is between 10 minutes and up to 24 hours.
- Dhak77 reserves the right to hold or cancel any withdrawal suspected of involving fraud or money laundering.
4. Bonus & Promotion Terms
Dhak77 regularly offers a variety of bonuses and promotional offers. Each bonus has its own specific terms, but the general rules below apply to all bonuses:
Welcome Bonus
- The Welcome Bonus is available to new members on their first deposit only.
- A specific minimum deposit is required to activate a bonus.
- Wagering requirements must be met before bonus funds can be withdrawn.
Wagering Requirements
Wagering means the bonus amount must be bet a specified number of times before a withdrawal can be made. For example, a BDT 100 bonus with a 30x wagering requirement means a total of BDT 3,000 must be wagered.
Bonus Restrictions
- Each bonus offer may only be used once.
- Sharing or transferring bonuses is not permitted.
- Withdrawing before meeting bonus wagering requirements will result in the bonus and any associated winnings being voided.
- If fake accounts or bonus abuse are detected, all associated accounts will be closed.
5. Gameplay Rules & Fair Play
All games on dhak77 are powered by an internationally certified RNG (Random Number Generator) system. Every game outcome is entirely random and cannot be manipulated in any way.
- Should any technical issue occur during gameplay, dhak77 will take appropriate action.
- In the event of a dispute over game results, dhak77's server logs will serve as the final and definitive evidence.
- If a game is interrupted due to a network issue, your balance will be automatically restored.
- Dhak77 reserves the right to modify, suspend, or remove any game or feature at any time.
6. Prohibited Activities
The following activities are strictly prohibited on dhak77 and may result in immediate account termination:
- Creating multiple accounts or using another person's account
- Attempting to abuse bonuses or circumvent bonus terms
- Fraud, hacking, or any other form of technical manipulation
- Money laundering or suspicious financial transactions
- Harassment or abuse of other members
- Opening an account using a false identity
- Using third-party software or bots to play games
- Attempting unauthorised access to dhak77's systems
7. Account Suspension & Closure
Dhak77 may suspend or permanently close your account in the following circumstances:
- Violation of these Terms and Conditions may result in
- Providing false information during KYC verification
- If an account has been inactive for an extended period (more than 12 months)
- By court order or for legal reasons
- At the member's own request (self-exclusion)
You may also request to close your account at any time. You will be given the opportunity to withdraw any remaining balance before closure; however, this does not apply where the account is being closed due to a Terms violation.
8. Privacy & Data Protection
Dhak77 treats the protection of your personal data as a top priority. To learn how we collect, use, and safeguard your information, please see our Privacy Policyis detailed in -.
In short: your information is never sold to third parties. Certain data may only be shared for payment processing or legal compliance purposes.
9. Limitation of Liability
Dhak77 will not be liable for any losses arising in the following circumstances:
- Game interruptions caused by internet connectivity or device issues
- Delays caused by third-party payment provider issues
- Service disruption due to natural disasters or other unavoidable circumstances
- Losses resulting from the user's own error or negligence
Dhak77's total liability shall under no circumstances exceed the total value of the transaction in question.
10. Responsible Gaming
Dhak77 firmly believes that gaming is for entertainment only. The wellbeing and peace of mind of our members is always our first priority.
- Set Limits: Set daily, weekly, or monthly deposit and betting limits in your account settings.
- Cooling-Off Period: You can take a temporary break ranging from 24 hours to 6 weeks.
- Self-Exclusion: Contact our support team for long-term self-exclusion.
- Reality Check: You will receive regular notifications reminding you how long you have been playing.
If you or someone you know may have a problem with gaming, please contact our Responsible Gaming Go to page.
11. Policy on Changes to Terms
Dhak77 may amend these Terms and Conditions, in whole or in part, at any time. When changes are made:
- Updated Terms will be published on the website along with the effective date.
- For significant changes, a notification will be sent to your registered email address.
- Continuing to use the platform after any changes have been made will be considered acceptance of the updated terms.
12. Contact & Support
If you have any questions or concerns about these Terms and Conditions, our support team is always on hand to help.
- Email: [email protected]
- Live Chat: Via the chat button at the bottom right of the website
- Support Hours: 7 days a week, 24 hours a day
We typically respond within 2–4 hours. For urgent matters, please use live chat.